
Refunds & Cancellations
Returns, Refunds & Workshop Cancellations
Physical Goods (Artwork & Prints):
Under UK Consumer Contracts Regulations, you have 14 days from delivery to request a return. Returned items must arrive in original, undamaged condition in protective packaging.
Return shipping costs are the responsibility of the buyer unless the item arrived damaged in transit. Damaged deliveries must be reported within 48 hours of receipt with photographic evidence.
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Custom Murals & Bespoke Commissions: Due to the custom, made-to-order nature of hand-painted commissions, deposits and milestone payments are non-refundable once site preparation or painting has commenced.
Spray-Can-Art Masterclass Vouchers:
• Vouchers are valid for 12 months from the date of purchase.
• Date bookings can be rescheduled free of charge with at least 7 days' written notice.
• Cancellations within 7 days of the scheduled session are non-refundable but transferable to another attendee.